Improved oral anticancer medication (OAM) adherence/toxicity assessment documentation.

Authors

null

Lisa Holle

University of Connecticut School of Pharmacy, Storrs, CT

Lisa Holle, Andrea Moran, Margaret Savage, Michael Kenneth Keng

Organizations

University of Connecticut School of Pharmacy, Storrs, CT, UConn Health, Farmington, CT, University of Virginia, Charlottesville, VA

Research Funding

Other
HOPA/ASCO Quality Training Program

Background: Based on national OAM guidelines and to improve patient safety, most OAM programs monitor toxicity/adherence within 10-14 days following OAM initiation. At our institution, only 50% of toxicity/adherence documentation tasks were completed by day 10 of cycle 1 after initiating OAM. We aimed to increase toxicity/adherence documentation tasks to at least 75% by day 10 of cycle 1 following a newly prescribed OAM in collaboration with Hematology/Oncology Pharmacy Association/American Society of Clinical Oncology 2022 quality training program (QTP). Methods: We engaged a multidisciplinary team to gather/interpret data, create process map, and identify barriers. Outcome measure was documentation of toxicity/adherence by day 10 of cycle 1. Included all cancer patients initiating OAM treatment plan. Excluded those on intravenous/oral regimens and gynecology/oncology patients. Process measure was percentage of 9 crucial tasks identified as necessary to appropriately document toxicity/adherence. Balance measures included provider visits, emergency department visits, telephone/electronic medical record OAM-related messages, and nursing satisfaction. A cause-and-effect diagram, pareto chart and prioritization matrix were used to narrow focus of improvement changes. Two plan-do-study-act (PDSA) cycles were conducted from January 2023-June 2023. All data were analyzed using Statistical Process Control Charts with 3-sigma control limits. Results: Original high-impact, easy-to-implement intervention (re-training staff) delayed due to institutional-directed intervention (education documentation retraining due to The Joint Commission survey). Education documentation retraining did not significantly improve toxicity/adherence task completion rate (50% to 53%) by improved provider and emergency department visits (16.7% and 12.5% to 0%) (see Table 1). Nursing turnover, lack of formal OAM process training and institutional buy-in for OAM program/training likely contributed to results. Re-training supported with institutional buy-in completed. PDSA cycle 2 data collection is ongoing; preliminary results show no change in task completion rate. Conclusions: Education documentation and retraining alone is insufficient to improve OAM toxicity/adherence documentation rates. Other interventions are needed to attain our goal.

Results.

PDSA CycleInterventionResults
PDSA 1: Jan 2023-Feb 2023Re-educating nursing staff about OAM education documentationN=10  Improved education documentation complete rate (25% to 50%)  Improved task completion rate (50% to 53%)  Reduced provider visits (16.7% to 0%)  Reduced ER visits (12.5% to 0%)  Reduced telephone/EMR messages (54% to 40%) 
PDSA 2: March 2023-June 2023Retraining nursing staff about OAM process/tasksOngoing, preliminary data  N=6  Task completion: 50%  Updated data and balance measures to be presented 

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Abstract Details

Meeting

2023 ASCO Quality Care Symposium

Session Type

Poster Session

Session Title

Poster Session A

Track

Quality, Safety, and Implementation Science,Cost, Value, and Policy,Patient Experience,Survivorship

Sub Track

Quality Improvement Research and Implementation Science

Citation

JCO Oncol Pract 19, 2023 (suppl 11; abstr 409)

DOI

10.1200/OP.2023.19.11_suppl.409

Abstract #

409

Poster Bd #

H19

Abstract Disclosures

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