The effect of message content and clinical outcome on patients' perceptions of physician compassion: A randomized controlled trial.

Authors

null

Kimberson Cochien Tanco

University of Texas MD Anderson Cancer Center, Houston, TX

Kimberson Cochien Tanco, Ahsan Azhar, Wadih Rhondali, Alfredo Rodriguez-Nunez, Diane D Liu, Jimin Wu, Walter F. Baile, Eduardo Bruera

Organizations

University of Texas MD Anderson Cancer Center, Houston, TX, Consultations Souffrance au Travail et Psychopathologie du Travail, Marseille, France, Pontificia Universidad Catolica de Chile, Chile, Chile

Research Funding

Other

Background: In a previous randomized cross-over study, patients perceived a physician delivering a more optimistic message as more compassionate and professional. However, the impact of the clinical outcome of patient on patients’ perception of physician’s level of compassion and professionalism has not been previously studied. Our aim was to determine if the reported clinical outcome modified the patient’s perception of physician compassion, professionalism, impression, and preference for physician. Methods: 128 advanced cancer patients in an outpatient Supportive Care Center were randomized to complete validated questionnaires about patients’ perception of physician’s level of compassion, professionalism, impression and preference of physician for themselves and their family after watching scripted videos depicting a physician delivering a more optimistic (MO) vs. a less optimistic (LO) message followed by a clinical vignette depicting a worse outcome. Results: Median age was 61 years and 55% were female. There was no difference in compassion score after the vignette for both the MO and LO groups respectively [mean difference (SD): 1.7(8.74) p = 0.4684 vs. 0.89(10.24) p = 0.1225] but there were worse overall impression [mean difference (SD): MO -0.79(1.62) p < 0.0001 vs. LO -1.17(1.91) p < 0.0001] and professionalism scores [MO -0.88(2.25) p = 0.0022 vs. LO -0.76(2.22) p = 0.0094]. In the MO group, preference for the physician for themselves [mean difference (SD) -0.29(0.77) p = 0.0049] and their family [mean difference (SD) -0.29(0.71) p = 0.0009] decreased after the vignette. Conclusions: Seeing a worse clinical outcome did not change the patients’ appraisal of an inappropriately optimistic physician. However, it reduced the overall impression of both physicians that conveyed a more or a less optimistic message and it also resulted in less likelihood of choosing the more optimistic physician for themselves and their family. Clinical trial information: NCT02498899

Disclaimer

This material on this page is ©2024 American Society of Clinical Oncology, all rights reserved. Licensing available upon request. For more information, please contact licensing@asco.org

Abstract Details

Meeting

2017 Palliative and Supportive Care in Oncology Symposium

Session Type

Poster Session

Session Title

Poster Session B

Track

Advance Care Planning,End-of-Life Care,Survivorship,Communication and Shared Decision Making,Psychosocial and Spiritual/Cultural Assessment and Management,Caregiver Support

Sub Track

Communication and Shared Decision Making

Clinical Trial Registration Number

NCT02498899

Citation

J Clin Oncol 35, 2017 (suppl 31S; abstract 27)

DOI

10.1200/JCO.2017.35.31_suppl.27

Abstract #

27

Poster Bd #

D5

Abstract Disclosures

Similar Abstracts

First Author: Kimberson Tanco

Abstract

2018 Palliative and Supportive Care in Oncology Symposium

Physician attire and palliative care patients’ perception of physician compassion and professionalism: A randomized controlled trial (RCT).

First Author: Ahsan Azhar

First Author: Alaina Marie Turchi

Abstract

2023 ASCO Annual Meeting

Gynecologic oncology patients’ perception of physician empathy in the age of COVID-19.

First Author: Gavriel Cohn