Comprehensive and financially sustainable survivorship care.

Authors

Alicia Rosales

Alicia Rosales

St. Luke's Mountain States Tumor Institute

Alicia Rosales, Kathleen Clifford, Michele Brown, Lori Watts, Christa Burnham, Nicole Thomas, Julie Graves, Nicole Thurston, Dia Byrne, Dan Zuckerman

Organizations

St. Luke's Mountain States Tumor Institute

Research Funding

No funding sources reported
Background: New 2015 Commission on Cancer (CoC) standards require that all patients who complete treatment receive an individualized survivorship care plan (SCP). To meet this new standard St. Luke’s Mountain States Institute (MSTI), with support from the NCCCP, implemented a process that is multidisciplinary, efficient and sustainable. Methods: At MSTI, the patient’s SCP is a modified ASCO template with a comprehensive care plan and is prepared in the EMR by a Registered Health Information Technician (RHIT). This document is reviewed during a one hour visit with a nurse practitioner and a social worker. The patient participates in the discussion and sets wellness goals for healthy survivorship. The provider’s dictation is mailed to the PCP with the SCP. From Aug. 2011 – June 2012, 53 breast cancer patients were seen in 1 hour joint nurse practitioner/social work survivorship visits. A chart audit was conducted for these patients and follow-up phone calls were done with 36 patients at one month post-visit to evaluate patient understanding and satisfaction. Financial analysis was also completed to determine return on investment (ROI). Results: From chart review, the most common patient concerns were nutrition and weight loss (36%), anxiety (23%), fatigue (21%), depression (17%), caregiver stress (19%) and sexuality (17%). Phone calls showed high patient satisfaction and understanding. Patients rated the following statements on a Likert scale from 5=strongly agree to 1= strongly disagree: I understand my treatment summary and care plan 92% strongly agree or agree, I feel the survivorship visit met my survivorship needs, 97% strongly agree or agree, and 76% of participants were still working on wellness goals at one month. Patient accounts were reviewed showing approximately 50% ROI. Conclusions: It is possible to implement sustainable and comprehensive survivorship care that meets the new CoC standards. The model at MSTI provides increased patient engagement, patient satisfaction, and improved patient provider communication in addition to ROI. Opportunities remain to measure long term health outcomes and downstream revenues associated with this survivorship model. Project funded with Federal funds from the NCI, Contract No HHSN261200800001E.

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Abstract Details

Meeting

2012 ASCO Quality Care Symposium

Session Type

Poster Session

Session Title

General Poster Session A

Track

Involving Patients in Quality Care,Quality Measurement,Quality Improvement ,The Use of IT to Improve Quality

Sub Track

Involving Patients in Quality Care

Citation

J Clin Oncol 30, 2012 (suppl 34; abstr 32)

DOI

10.1200/jco.2012.30.30_suppl.32

Abstract #

32

Poster Bd #

C18

Abstract Disclosures

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